GEO work involves many small, repeatable tasks across research, content, technical changes, and reporting. The Program Manager keeps each engagement on schedule, documented, and reviewable.
Responsibilities
- Plan and track engagements: milestones, owners, dependencies, and weekly status.
- Coordinate analysts, writers, and technical specialists; run weekly team and client check-ins and keep written minutes and action logs.
- Maintain engagement documentation: scope, data sources, test prompts, change logs, and deliverable versions.
- Operate the internal review process so every client-facing deliverable is checked against its sources before release.
- Track quality and turnaround metrics for delivery and report recurring problems with proposed fixes.
- Onboard and coordinate project-based team members, including interns, and ensure each has a named project lead, defined tasks, and written feedback.
- Escalate scope, data-access, and compliance questions to the Director in writing.
Qualifications
- Four or more years of program, project, or operations management, preferably in a marketing technology, agency, or software environment.
- Strong documentation habits and comfort with spreadsheets and project-tracking tools.
- Ability to explain technical work to non-technical clients and to translate client needs into clear tasks.
- Excellent written English.
- Discretion with confidential client information.
Preferred
- Familiarity with SEO or AI search concepts.
- Experience supervising early-career staff or interns.
- Reading or writing in both English and Chinese.
How to apply
Send your resume and a short note describing one piece of work you are proud of and why. Interviews are with the people you would work with.
Equal opportunity
360AI Media provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.
Or send the same note to info@360AIMedia.com.